Shipping Policy

At Petique, we're thrilled to offer FREE WORLDWIDE SHIPPING on all orders! No matter where you are in the world, we'll deliver your favorite stuffed teddy bears and plush toys right to your door at no extra cost.

Shipping Locations

We ship to customers worldwide! Whether you're in Europe, North America, Asia, Australia, or anywhere else, we've got you covered with free international shipping.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery :

Please note: Delivery times may vary depending on your location and local customs processing.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to your doorstep. International tracking may take 24-48 hours to become active.

Free Worldwide Shipping

All orders ship FREE worldwide! No minimum purchase required. We cover all shipping costs, including international delivery, so you can enjoy your plush toys without any extra fees.

Customs & Duties

For international orders, please note that customs duties, taxes, or import fees may be charged by your country's customs office. These charges are the responsibility of the recipient and are not included in our free shipping offer.

Delays

While we strive to meet our estimated delivery times, please note that delays may occasionally occur due to high order volumes, holidays, customs processing, or carrier issues beyond our control. International shipments may experience longer delays during peak seasons.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at spetiques@gmail.com with your order number and photos (if applicable). We'll work with you to resolve the issue quickly.