Terms of Service

Welcome to Petique! By accessing and using our website and purchasing our stuffed teddy bears and plush toys, you agree to comply with and be bound by the following Terms of Service.

1. Acceptance of Terms

By using our website and services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited activities include:

Attempting to gain unauthorized access to our systems
Using our website to transmit harmful or malicious content
Copying, reproducing, or distributing our content without permission

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and update product information at any time.

4. Orders and Payments

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice. Payment must be received in full before orders are processed and shipped.

5. Worldwide Shipping and Delivery

We offer free worldwide shipping on all orders to customers globally. Delivery times are estimates and may vary by location. Please refer to our Shipping Policy for more details. We are not responsible for delays caused by customs, carriers, or other factors beyond our control.

6. International Orders and Customs

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in our product prices or shipping costs.

7. Returns and Refunds

Please refer to our Refund Policy for information about returns, refunds, and exchanges. All returns must comply with our stated policy terms.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Petique and is protected by international copyright and trademark laws. You may not use our content without written permission.

9. Limitation of Liability

Petique shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by applicable international commerce laws and the laws of the jurisdiction where Petique operates. Any disputes shall be resolved through good faith negotiation or appropriate legal channels.